Reviews and Complaints
Dr kane lai who is affiliated with treatments centers xl is a scam
the dr kane lai who is an ansethiioslogolist is also the medical director for a treatment center for addiction who only spents 4 minutes with patients so he can get paid $750 from that company for use of his liscense. he has no experience in detox and does not attend to treatment for addicts.
he is in collusion with the owner mia sisco to have a loophole in this center.
he is in an out after signing paperwork since he has a md license and now will be investigated by the state of colorado. I believe he is running a sham program and not helping people in their most desparate times and needs to be look at.
Bodylogicmd Hormone Testing Review from Cranford, New Jersey
The cost of visiting the Bodylogicmd in Edison New Jersey are outrageous plus I was lied to by the phone representative about the cost.
Here is the current breakdown on what I owe and what I have paid.
Office visit $ 395 paid at time of service.
Medication from wells pharmacy $184 plus shipping costs of $9.95 its a mail order pharmacy network 30 day supply only.
Urine test from wells pharmacy $195 paid at time of service.
Outstanding bill submitted to insurance for unit urine test $ 249.
Outstanding bill for bloodwork $1,200. Outstanding bill for blood work $2,900.
Plus the Edison Bodylogicmd doctor wrote up a schedule of bodylogic supplements I should purchase in the office and take morning, noon and dinner a whopping total of 17 different vitamins the cost of each around 50 to $80 for a 30 day supply did not purchase.
Personally I have felt like I have been royally screwed over and it would be a hardship for me to pay the bill but we will make it happen.
The only thing my bodylogicmd doctor did was order a whole bunch of tests and read them back to me during the visit really broke in New Jersey. Stay far away girls
Address of Doctor:
Smita Ohri M.D.
90 Woodbridge Center Drive Ste 360
Woodbridge N.J. 07095
EXCESSIVE COSTS & RUDE CUSTOMER SERVICE REP
I happen to like the provider that I see at Body Logic. However, I just got off of a phone call with a patient services representative asking for an explanation of the $274.01 "processing fee" that they charge to send the patient an order for testing.
I asked her several times to explain what exactly are they processing since we can get our testing done at Quest labs. She mentioned something about calling my husband several times to set up an appointment. I told her that I have never heard of patients being charged to call to set up testing. She was extremely rude and told me that my husband would need to find a new physician to get his testing if he has no intention on paying the "processing fee".
Then she went on to explain that they don't have the manpower at the local offices to process the paperwork so they charge a processing fee. I am actually in the medical field and have worked with physicians for over 20 years and have never seen anything like this. I do know that they sell a lot of vitamins at this operation. I discontinued a lot of the automatic shipments that my husband was getting on a monthly basis.
It was costing us over $400/month.
I now agree with many of the reviews that I have read that this is simply a moneymaking organization first and foremost!!!!
STAY AWAY FROM THIS ORGANIZATION!!! STAY FAR FAR AWAY!!!!!!!!!!!!!!!!!
The cost of visiting the Bodylogic doctor in Edison NJ are outrageous. Plus I was lied to by the phone representative about the cost.
Here is the current breakdown on what I owe and what I have paid.
Office visit $395.00 paid in cash at time of service.
Medication from Wells Pharmacy $184.95+$9.95 shipping cost. Wells is a mail order pharmacy network. Thirty day supply only. Paid in cash.
Urine test from Wells pharmacy $195.00 pay in cash.
Outstanding bill submitted for a second urine test $195.00.
Outstanding bill submitted to insurance for a third urine test $249.00.
Outstanding bill for blood work $1,200.00.
Outstanding bill for more blood work $2,900.00.
Plus the Edison doctor wrote up this schedule of bodylogic supplements I should purchase at the office a whopping 17 different vitamin the cost for each $50-$80 dollars for a thirty day supply. I did not purchase.
Personally I feel royal screw over and
It will be a hardship for me to pay the blood work.
The only thing my Bodylogic doctor did was order a whole bunch of test and read them back to me.
Really broke in New Jersey
- Excessive cost
BodyLogic MD call center terrible
The doctor I have seen twice for thyroid hormone at BodyLogic is great. However, getting the appointment and communicating when not face-to-face with the doctor has been very frustrating and leaves much to be desired.
I agree with other complaints that charges are unclear and have seemed exorbitant and inappropriate. The doctor agreed in person that it should not have been charged, the "office" people have no logical explanations when questioned. In fact, the most recent response I received was downright sarcastic and absurd. If the doctor and treatment were not so effective, I would not be going back.
Unfortunately, options for good doctors are slim to none. I also would prefer being able to fill my Rxs at my pharmacy of choice because the mail order pharmacy used by BodyLogic MD costs more and must be done by phone, internet and/or mail.
Body Logic MD Is a SCAM!
Please do not waste your hard earned money at this place. They are not qualified to make an accurate diagnosis, have no interest in finding or correcting the cause, are grossly incompetent and will bleed you dry of every dime you have. I truly don't know how they sleep at night. Dr Thackery and his nurse practitioner Susan are the most incompetent doctors/practitioners I've ever experienced. Their only motivation is to charge you exorbitant fees and set up auto pay for supplements from their office and for prescriptions from their pharmacy. For starters, they did not accurately diagnosis me. I have tumors on my thyroid and on my pituitary gland and yet they never tested my pituitary or did any kind of ultrasound on either. They filled me up with tons of supplements, some of which were totally unnecessary and more costly than what I could buy them for through Pure Encapsulation. They didn't order the correct labs and told me I have no problem with my adrenals even though the test results clearly indicated that even though I was on Hydrocortisone for Adrenal Fatigue (which is nearly always the case when you are hypothyroid as I am) AND they refused to refill my Hydrocort which caused me to relapse quite badly and it will take my body months to recover. They put me on synthetic thyroid meds which more often than not are not as effective as desiccated thyroid meds that are derived from pigs. They never checked my reverse T3 nor did they want to prescribe any T3 even though what tests they did run showed my T3 was low. They rely solely on your lab results when prescribing medications and supplements and pay absolutely no attention to your symptoms. For example, I was four months into treatment and not improved at all and they would not adjust any of my meds nor would they run the lab tests I requested. They will insist that labs must be run every 6 weeks, which is rarely necessary, and at a cost of $195-$395 which is in addition to the $295 office visit every 8 weeks. I've never seen a doctor who charged $295 for a routine follow up visit. It's not standard in the industry and not warranted considering the level of care and lack of competence. Oh and in 4 months under their care, I only saw the doctor one time for about 15 minutes. They are charging those astronomical fees and you don't even see or speak to the doctor. This place should be shut down and they need to be sued for malpractice!! And good luck getting through to anyone when you call. I have to call and leave a message just to make an appointment for my initial consultation! That should have been my first clue, and when I have to call for a follow up visit, I have to leave a message and email them once or twice to get a response. The same medicine their pharmacy was charging me $144 for I can get at Walgreens for $62 but I had to insist on getting my prescriptions filled locally rather than with their pharmacy.
These people are crooks!! DO NOT schedule an appointment to see them. RUN as far away from them as you can get. I have been to a competent doctor and he is shocked at how much they missed, how insufficient their labs were and at how they ignored the obvious signs for pituitary problems. They would have killed me had I not had the good sense to educate myself and search to find a competent functional medicine doctor.
Spent almost $1,000 and 4 months later, no hormones.
Started with BodyLogic in March 2014. Had all the blood and urine tests done.
Went to see Dr. Kane Lai in Denver. Was told my hormones would be delivered in a week to 10 days. Almost 1 1/2c months later, no hormones.
Called and left a message. Got a text on May 26 saying that Dr. Lai was tracking down my hormones at that moment......It is now past mid July. No hormones yet.
Got an email saying they want to charge me another $330 to do blood tests to monitor my levels....
Nope, I sent them an email saying I will pursue another avenue. Would not recommend BodyLogic to my worst enemy.
I contacted BodylogicMD on November 1,2013, and was told that my insurance would probably refund some of the money that would be spent at BodylogicMD. On November 2, 2013, I received an email from the company stating that my insurance would not cover any of my expenses.
I sent an email to Kimberly Johnson at BodylogicMD, my contact, that cancelled my account and requested a response acknowledging the cancellation and refunding any money that had been used. I had not received a response on November 4, 2013, so I repeated my email request. On November 4, 2013, I received an email from Kimberly Johnson of BodylogicMD that acknowledged my account had been closed and that a refund action had been initiated by her. On November 5, 2013, my account had $1401.00 deducted by BodylogicMD and then on November 7, 2013, another $1250.00 was deducted from my account by BodylogicMD.
I was upset but thought it was an accounting problem that would be corrected quickly. I sent another email to Kimberly Johnson at BodylogicMD on November 29, 2013, and requested that my money be returned by BodylogicMD. I have not heard from this company since their acknowledgement of my account closure on November 4, 2013. Nothing.
Crickets! I suppose they are too busy signing up suckers to send me my money. I will start a letter and email campaign that will hopefully get their attention and also the attention of many more potential suckers that they have not scammed yet. This is my answer to their attempt to steal $2641.00 from me.
I will become much louder. I have just started.
Initially I called Bodylogicmd because I was having symptoms of hot flashes and other hormone related issues. I paid $625.00 for testing.
Later I found out from another patient (my friend) that I was ripped off. I could have actually just gone through my physician to have the test ordered. This company has sales reps answering the phone who sound like they are incompetent. I have called 3 different times in the last month and had 3 different answers about the process.I would not recommend this company.
It is a money making business. You can get your labs from your own Doctor.
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