Reviews and Complaints
Huge Waste of Money
After $3000.00 in blood tests & a 1 hour consult with the MD to review the results, I was given hormones & sent on my way. I was also given a 'hard sell' to use a liver cleanse, which I rejected.
My follow up for the prescriptions was not 2 or 3 weeks but rather, 3 MONTHS later! No physical exam. Overall, this company is a scam. They prey on our desire to look & feel younger & quite frankly, I don't want PMS symptoms again, which is what I got!
I'm still going back & forth with bills from the bloodwork lab & the MD who engaged me is probably making a fortune. I'm angry & disappointed & I want my MONEY BACK!
- Hungry for money
They will only use their pharmacy in Columbia SC. The vitamins and a diet program are sold in the office.
There is no exam, just a conversation and prescription that is called in. The cream estrogen and testosterone 50/50 with a progesterone pill have given me no relief. My 6 week follow up call never happened. I requested my Rx to have it filled local, no response.
So i took everything to my gyno and my general. Neither of them understood what was measured and thought the cream dosage too low.
Most important they explained the compounds can be 60% to 100% off the Rx. Go see a regular doctor, dont waste your money on bodylogic.
WENT TO THEM HAD LOW T AND HARMONE ISSUES, GOT TESTICLE SHRINKAGE WAITED 6 WEEKS FOR MY NEXT BLOOD WORK, ACCORDING TO MY NEW DOCTOR THEY WERE HORRIBLE IN GVING ME PROPER HCG AND CLOMID IN DOSAGE AND IN A TIMELY MATTER,. IF YOU HAVE LOW T DONT WASTE YOUR TIME!
IM NOW 100 PERCENT.
THEY NEVER HAVE ANSWERS AND WAIT TO LONG FOR THE NEXT BLOODWORK ACCORING TO MY NEW DOCOTR BLOOD WORK SHOULD BE DONE 3-4 WEEKS AFTER AFTER TESTOSTORNE TREATMENT (VERY IMPORTANT) TO SEE WHAT KIND OF DOSAGE YOU NEED IF YOU WAIT TO LONG LIKE BODY LOGICS YOU CAN HAVE MAJOR ISSUES. DONT GO THERE!!!!
I would be recommend. Non caring
I would never recommend Susan Compton, PA, or Dr Thackery. Neither of these providers cared about me as a person and patient at all.
During the first visit I paid almost $800 and they were very interested in seeing me as Susan Compton pushed $300 worth of supplements for me to buy Which she said I needed to feel better Which I later purchased the same type but better quality, lifeextension, on Amazon for $50 total. The short story is they are only concerned with money to include pursuing me too use there own bodylogic supplements and to get any and all prescriptions they write at "wells pharmacy" which is a compounding pharmacy. Compounding pharmacies are usually very economical but this is not the case here. The doctor thackery and his Susan Compton, PA accept payment from client and then they send the prescription to "wells pharmacy".
they do this so they can collect a very large payment from me and then pay "wells pharmacy" a very small amount of money. this is highly unethical at the minimum and maximum be illegal. There multiple interactions with me was 100% non-caring. I had to go here for 8 months as I have a serious hormone problem and was desperate to find a solution.
I ended up educating myself in party by learning from Susan's mistakes she made in my medication dosage which occurred 3 times (which I caught). This caused me one week of feeling absolutely terrible and several nights of heavy sweating from body imbalance. She also prescribed two medications that NIH said should never be taken together. I brought this to her attention and she said, "we have many patients on these two medications.
I recommend you stop one, per the NIH guidelines" and then charged me $300. Incredible audacity. Follow up phone call visit are $300 for 15-30 minutes on the phone. The most important point is there total lack of caring for me.
The second is the multiple medication errors and prescribing two medications NIH said should never be taken together.
About this health Care facility if you people can. I recommended lifeextension.
Over Priced Services and Improper Dispensing of Meds
I had an initial appointment on 10-2-17 with Dr Rubin. An hour long consult with the doctor ($495) that lasted 30 mins, 10 minutes utilized by Dr Rubin talking about how great he was.
My main concerns of a dry mouth due to medications was not addressed properly. The medicines he prescribed for me made the situation worse instead of better. I spent almost $2000 on lab work and I feel worse than I ever have. I will never go back to his office ever again.
Wells Pharmacy recently notified me that my prescriptions are due for a refill. One of the medicines listed is Levothyroxine.
So much for being a natural medicine. My bottle is labeled T3/T4...ugh
- Prescribed improper medicine for my concerns
- Given a synthetic medicine requested bio-identical
- Does not listen to patients
Total scam stay away feom this place
Misleading information regarding the cost of service
I had to take the time to write this review because I need to alert the consumers about this business. First of all it is very unethical what they do and they are for the most part interested in your money.
I decided to give this company a chance thinking that even though there are some bad reviews out there that they might not be all accurate. When I contacted BodyLogic the first time I was told that I had to pay $199.00 for my lab work (urine labs) which I did pay. After a week or so I got a package in the mail that contained instructions on how to collect the samples that they needed to perform the required tests. I also received instructions to get blood tested at Quest Diagnostics which it was done very quickly.
The doctor would not see you until you get all these tests done which makes a lot of sense. I am so excited about getting everything completed so that I could see the doctor as soon as possible because I already have the symptoms of hormonal imbalance and I really wanted to get that back on track. I contacted the office a week ago to follow up on my appointment and I was told that the Doctor was booked for the whole month of June and they would get back to me to see if anyone had cancelled. Several days later I got a message asking me to contact the office since they had availability for me to come see the Doctor in June.
When I called the office they actually had an appointment for the following day which I immediately accepted. I also asked how much I would have to pay that day for the whole appointment and the procedure, I was told that it would be $495.00 plus $35.00 for each pellet inserted up to 5 total. Well at this point of time I am saying to myself it is a lot of money I am going to invest in my health. The appointment was confirmed and the following morning at 10:00 a.m.
I am on my way to see the Dr. When I got there I was asked to sign a whole bunch of paperwork which is understandable, however I bumped into a specific document that I had to sign that detailed the cost of all the treatment. I noticed that I saw an additional charge of $295.00 for the insertion of the pellets which had not been previously discussed with me. I stood up and approached the receptionist and informed her that this had not been disclosed to me.
She began to explain that this was included and that it is part of the treatment. I again reiterated that this was not discussed with me and this was additional fee not included in my budget of what I had to pay for services that day. The other shocking statement that the receptionist shared with me was that my inserts/implants where not going to be done that day and that the consultation of $495.00 was only to cover the discussion of my lab results which is outrageous since my medical doctor can explain this without any problems and all I have to pay is $20.00 deductible so obviously there is a scam somewhere. I cancelled my appointment immediately and asked to get my lab results since I had paid for them.
I waited until my lab results were printed and took them to my medical doctor. I also found another medical practice that manages hormonal imbalances and are not out to take your money and run like Bodylogics. Please, please do not allow this business to take advantage of you.
They have a practice of giving you misleading information and/or not give you the entire information that you need to make the right decision. Save your money and go to a doctor that specializes in Hormonal Imbalances, most likely your insurance will cover and if not at least you are dealing with a doctor that will give you the right information and the right treatment.
- Excessive cost
- Morals and ethics surrounding their practice
- Hungry for money
Contact me. In email provided jrpvkp@***.com
I come to this site often to see if anything has changed; but it only gets worse! I am so sorry to hear/read all of your horror stories and worse yet they are the exact same horror stories that I have.
The $295.00 for the initial testing, done outside their office by Quest or some other lab, they have billing medical codes for things such as "cortisol platelet test, etc." and there are two columns of these coded tests; all of which have $0.00 by it. Then the only non-coded block is the administrative fee, which is the $295.00, which your insurance company cannot accept a claim for because there is no medical code. Obviously there is no medical code because it is just some trained (untrained) high school girl behind a computer putting in the order to quest! Their time for putting this in the computer is probably 5 minutes at most and their hourly salary covers their time I would think?
So when I started asking questions about the $295.00 "administrative fee" they stampeded and babbled and got very rude and told me just as I mentioned above, "It is the cost of us having to run the request in the computer." What cost? It is like sending an email to Quest; and judging from their reaction they did not like me inquiring! Like many of you I spent thousands of dollars, probably more because it sounds like many of you got smart long before I did! I was just so desperate to feel better and get my life back.
Then when I mentioned my insurance company name to the doctor...DURING THE 4TH VISIT MIND YOU....it finally hit him that he may have a conflict regarding double dipping my insurance company and told me, while I sat there right in front of him, our medical doctor/patient relationship is over immediately. He will do the pellet injection today with no charge but he cannot see me again. He would make a referral to send me to a different BodyLogic doctor; to only find out that I was in the same situation with the insurance issue. So now I was angry and voiced my opinion in a calm well articulated email (which I kept a copy of to cover myself) and I found out that no one in the Body Logic community will touch me!
Which is not a big deal because after a doctor cuts me and throws me out right in an appointment I paid for....the red flags are finally up and glowing bright. I wish we could all could communicate/compare/contrast our experiences and see if any of our rights have been violated. I freely put down my email, jrpvkp@***.com if anyone is interested in looking into something like this because judging from all that I am reading and as smart women we know something doesn't seem right. If at the very minimum our rights were violated by their first oath of medical practice; which is something to do with the best interest and safeguarding of health for each patient they see.
Utilizing morals and ethics to be sure the patient is getting the best attention possible in a legal and morally ethically practice. It seems BodyLogic is not too much concerned about those of us who are hanging on by a thread medically; they took our money with such ease and never seemed to feel any compassion for our financial situations/insurance/or how we could continue such expensive care. And don't even get me started on the costly supplements charged to my credit card on "auto re-newal" which usually was screwed up somehow each month! I am very serious about sharing the above email for anyone who is interested in discussing/comparing our situations.
I know if we had enough people with the same stories, the facts and figures and paper trail would speak volumes on its own, and some One may want to hear our stories? Again, pass it on, jrpvkp@***.com, Valerie, for anyone who is frustrated enough to get together either via email, Snapchat, skype, etc. And if the website crawlers are dirty enough to delete this email/post, then I will even take it to another level because I have two adult witnesses watching me type and send this post; and believe that I copied it prior to sending so there could be no altering to what I originally wrote. Again, my heart breaks for all of you in the same situation as I was/am in, the horror story of my BodyLogic Days.
All of my visits are documented and notes were very meticulous and detailed as that is just the way I am with all important meetings; little did I know I might need them for a reason such as this :( Please contact me, I am so serious about this, we deserve answers, compensation, and medical help that is generated from concern and compassion and not greed and ego! I hope all of you have found some form of help for whatever the condition that brought you to body logic in the first place.
Unfortunately I haven't so if nothing else use my email to send me your suggestions? Best wishes, prayers, and luck to all who have had the unfortunate luck to put their trust in Body LogicMD!!!!!!
- Indifference towards the customer
- Excessive cost
- Morals and ethics surrounding their practice
PLEASE do not go here!!
Do yourself a favor and do not go here. I was desperate from trying doctor after doctor to help with my thyroid disease and extreme fatigue.
Bodylogic was pitched to me as HRT. I spent close to 3500 just for the testing and visit with the doctor. At the visit after your testing they will go over what they feel needs to be addressed. Then you find out this is "natural" ways to fix imbalances, and they will push their supplements on you.
What they tried to sell me would have been another 600 A MONTH and they take your credit card so they can put you on auto refill. When I asked about progesterone etc., which is what I was supposed to receive she told me no, I will not give you that without you taking the supplements. I bought a few of the supplements, hoping she would fill my script for the HRT but no she didn't. I have called several times, no answer, tried calling the "supplements" line to inquire and they were very rude and dismissive, telling me that she didn't put in any order for meds, suggested I call the doctor again.
I have called, left emails, called the main number, nothing. I am so frustrated I want to cry, I didn't have the money to spend in the first place, and then to be misled and ignored feels like a slap in the face. If I could file against them I would, but they have form after form you have to sign that will not allow you to do so. I guess that alone should have been my first red flag.
I am starting to see that this is big business, and most of these companies are just a scam. Do the research and know that even if you ask a lot of questions you probably aren't going to get the truth.
I received the email below. I checked the email address and thought it odd for what he was selling.
Searched, found company website, and then searched for reviews. Multi-faceted business I guess. From: Steven Walls ekissel@ bodylogicmd. com Subject: Apple is Hiring Car Owners (Attractive Pay) Do you have a car?
Have a designed advert of Apple Inc. product pasted on the some portion of the body of your car and get $ 400 weekly. Want to know more? Simply reply.
Steven Walls Why do I need to enter at least 100 words? To paraphrase Friedrich Nietzsche, “It should be an author's ambition to say in ten sentences what others say in a whole book.” Or as Blaise Pascal said in The Provincial Letters, “I have only made this letter longer because I have not had the time to make it shorter." (Letter 16, 1657)
Sadly the doctor is great, the office manager sucks. She answers the phone, but is never in the office.
She will answer in stores and in her car. She can mever remember anything or follow up. I gave this office several opportunities to get things right, never got there. I dr used to address the doctor with my concerns, oddly it seems she filters his email or he is just ignorant.
The response didn't match the concern. The response was to find an other doctor. No problem there.
Seems a bit odd, but people are tangled in their own webs. Would not recommend this doctor based on his lack of concern for how the patient is being handled by an unprofessional staff.
BodyLogicMD - Review in Hospitals, Clinics and Medical Centers category
Wow! Thanks for sharing your experience. I was seriously considering going to BodyLogic, but not anymore!
BodyLogicMD - Treatment Review
This company is all about the money, no bedside manner at all just money! I wish I would have NEVER gone to this place.
It all started with a pushy, rusty phone call from a BodyLogicMD Rep that DID NOT want to answer my questions at all and was rude as ***....the only thing she wanted was my credit card info to get things "started". Being that i was in desperate need to get my hormones balanced while going through perimenopause, I actually thought this was my last resort.. I spent $599 to hear her talk for 60 mins about my labs and that's it. What a rip off!!!
After that "Talk with the Doctor" that they call a "consultation" I walked out when the rude front desk lady told me that my total would be $1100!!!! I was totally thrown off!!! I thought that the pellets was included In the $595 talk...but they told me that I paid $595 just for her to go over my labs!!!!???? And that the counsultation, plus my pellets and the 20 additional supplements that she included to my treatment plan to get my hormones and thyroid back up to par, comes to a whopping $1100.
SERIOUSLY??? Well I called my husband who was pissed about it as well because this was clearly NOT what I was told, to Handel this problem with the Doctors "husband" the Office Manager. My husband was able to talk him down to paying $400 instead of $500. He informed him that they are in bad business, and have NO BEDSIDE MANNER!!!
While I was in desperation mode, trying to get help for my perimenopause symptoms, they decided to take FULL ADVANTAGE of that!!! Health care and it's workers suck now ah days.....it's only about the money...they could give a rats *** about you. And that's scary!!!
I would never refer anyone to this company or its affiliates, they will rob you before you know it! The $595 is NO WHERE IN THIS EMAIL BECAUSE IT IS TBD ( to be determined ) ...they are out of their minds!!!
- Over excessive cost
First they told me it will cost around 120 / Month for the treatment ... after seeing the doctor for 35 minutes (and not 1h30) and pay nearly $400 just for the visit + the blood test etc.., she told me that I was a diabetic (beginner), + other bad results, There was no one there except this doctor...
+ the cost of treatment (around 400 / Month) + other visit every 3 month + tests... The final cost was much more expensive than what they say. I tried for several week the treatment and I felt so bad, very nervous and excited, like I took amphetamines, even if it was not that, it was too strong for me. I stop, and visit my family doctor, with my result, who told me that this is lies, and worst, I am not able to take hormones because of my family story with breast cancer !!!!!
this could be dangerous. It's just for money. So I'm ok now, just some vitamines and exercice will be ok !!! Now I feel much more better, and happy to save money !
and Enjoy life !!!!
so be careful with this company. Thant you for your attention.
DO NOT GO HERE! THEY ARE A SCAM!
The doctor always tries to get you to buy as many things as possible and get pellets done so she can make money. The whole process takes over $2000+ which you can easily treat else where. The secretary that works there is stuck up and snobby and the new girl doesn't greet properly. Its a waste!
Save ur money! They do not know how to treat patients properly but rather use your money for their franchise, Im sure that if you did not pay that much money then the doctor would never even be involved in the business.
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