Please do not waste your hard earned money at this place. They are not qualified to make an accurate diagnosis, have no interest in finding or correcting the cause, are grossly incompetent and will bleed you dry of every dime you have. I truly don't know how they sleep at night. Dr Thackery and his nurse practitioner Susan are the most incompetent doctors/practitioners I've ever experienced. Their only motivation is to charge you exorbitant fees and set up auto pay for supplements from their office and for prescriptions from their pharmacy. For starters, they did not accurately diagnosis me. I have tumors on my thyroid and on my pituitary gland and yet they never tested my pituitary or did any kind of ultrasound on either. They filled me up with tons of supplements, some of which were totally unnecessary and more costly than what I could buy them for through Pure Encapsulation. They didn't order the correct labs and told me I have no problem with my adrenals even though the test results clearly indicated that even though I was on Hydrocortisone for Adrenal Fatigue (which is nearly always the case when you are hypothyroid as I am) AND they refused to refill my Hydrocort which caused me to relapse quite badly and it will take my body months to recover. They put me on synthetic thyroid meds which more often than not are not as effective as desiccated thyroid meds that are derived from pigs. They never checked my reverse T3 nor did they want to prescribe any T3 even though what tests they did run showed my T3 was low. They rely solely on your lab results when prescribing medications and supplements and pay absolutely no attention to your symptoms. For example, I was four months into treatment and not improved at all and they would not adjust any of my meds nor would they run the lab tests I requested. They will insist that labs must be run every 6 weeks, which is rarely necessary, and at a cost of $195-$395 which is in addition to the $295 office visit every 8 weeks. I've never seen a doctor who charged $295 for a routine follow up visit. It's not standard in the industry and not warranted considering the level of care and lack of competence. Oh and in 4 months under their care, I only saw the doctor one time for about 15 minutes. They are charging those astronomical fees and you don't even see or speak to the doctor. This place should be shut down and they need to be sued for malpractice!! And good luck getting through to anyone when you call. I have to call and leave a message just to make an appointment for my initial consultation! That should have been my first clue, and when I have to call for a follow up visit, I have to leave a message and email them once or twice to get a response. The same medicine their pharmacy was charging me $144 for I can get at Walgreens for $62 but I had to insist on getting my prescriptions filled locally rather than with their pharmacy.
These people are crooks!! DO NOT schedule an appointment to see them. RUN as far away from them as you can get. I have been to a competent doctor and he is shocked at how much they missed, how insufficient their labs were and at how they ignored the obvious signs for pituitary problems. They would have killed me had I not had the good sense to educate myself and search to find a competent functional medicine doctor.
Reason of review: incompetence.
Monetary Loss: $2000.